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Usability = Brand
Some thoughts on branding in the online space, from a recent issue of Gerry McGovern’s New Thinking newsletter. The set-up: he’s just gone through a litany of UX problems with the websites of many...
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Mobile Strategy — Avoid User Frustration
Here’s an example of a common mobile frustration alluded to in the comments on my last post (http://wp.me/paqt7-pj). Several people in my networks have been sharing links via Twitter to an article in...
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